Dear RTD Customer,
Thank you for using Regional Transportation District (RTD) Access-on-Demand paratransit services. As a valued customer, your feedback is important. You can help RTD by taking a few minutes to respond to the enclosed survey.
As an expression of appreciation, individuals who fully complete the survey will be entered into a drawing for a chance to win a $150 Visa gift card.
RTD is working with ETC Institute, an independent consultancy that specializes in transit and community-based research, to administer this survey. ETC Institute will compile the data received and present the results to RTD.
If needed, a caretaker or family member may assist in completing the survey by answering the questions on the customer’s behalf. The answers provided in the survey should represent the paratransit customer’s experience. RTD’s mission to Make Lives Better through Connections can only be achieved with thoughtful input from community members like you. If you have any questions regarding this research effort, you can contact ETC Institute at 1-913-829-1215.